Privacy Policy

1. Introduction

Welcome to iSpy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or when you contact us.

• Email address and authentication credentials
• Usage data, including tracked Instagram profiles
• Payment information (processed securely through Stripe)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect or receive to:

• Facilitate account creation and the login process
• Provide and maintain our Instagram tracking service
• Process your subscription payments
• Send you administrative information and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our service
• Protect our services and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: We use Stripe for payment processing and Supabase for data storage
• Legal Requirements: We may disclose your information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our service and as described in this Privacy Policy. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to object to or restrict processing
• The right to data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

iSpy is not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms, Inc. We access only publicly available information from Instagram. Our service may contain links to third-party websites that have their own privacy policies.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our support channels.